Buy a Wacky Suit™ from anywhere in the observable Wackyverse and it will be delivered within 24 hours unless stated otherwise (see table below). If you live on the Moon or on Planet Wack, don’t expect your delivery until 10am, on 1st April 2051. Whilst we offer free delivery within the UK,, delivery costs for other destinations are charged as detailed in the table below.

Delivery Costs

UK

Europe* 

Australia/
New Zealand

Rest of World

Parcel service with required signature on delivery

Free delivery

£12.50

£24.00

£24.00

 

* European countries: AT, BE, BG, CY, CZ, DK, EE, FI, FR,DE, EL, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SK, SI, ES and SE.

Delivery in the UK

Order a Wacky Suit™ before midday and it will be dispatched the same working day via Royal Mail recorded delivery service.

The delivery times are Mondays to Fridays up to 6pm usually. A signature is required upon delivery as we need to make sure that you have received it before your neighbour is showing off his Royal Wackiness in your local street. Therefore, please make sure that someone is available to sign for the parcel at the delivery address during office hours (for example your work address).

You will receive a confirmation email as soon as your Wacky Suit™ is dispatched.

Delivery to other destinations outside the UK

Wacky Suits™ that are ordered before midday will usually be dispatched the same working day. We use Royal Mail’s parcel service who may cooperate with international postal services in certain countries. For most countries within Europe, the delivery of your parcel takes approximately 1 to 4 working days depending on the destination. A signature is required upon delivery as we need to make sure that you have received it before your neighbour is showing off His Royal Wackiness in your local street. Therefore, please make sure that someone is available to sign for the parcel at the delivery address during office hours (for example your work address), otherwise you may have to pick it up from the post office depending on the policy of the local parcel service provider.

You will receive a confirmation email as soon as your Wacky Suit™ is dispatched.

The table below provides an indication of the delivery time for certain destination outside the UK. Please note: we cannot guarantee these delivery times and are dependent on Royal Mail and the local parcel service providers. Therefore, we do not assume responsibility or liability for any delay which may be caused.

Destination

Delivery time indication (working days)

Belgium

1-2

France

2-3

Germany

2-3

Austria

2-4

Denmark

2-4

Australia

6-8

Canada

5-6

United States

4-8

South Africa

8-10

 

Returns

Refunds: We do not offer refunds.

Replacements: We will replace your suits under the following circumstances:

  1. Damaged in transit: Return item with its packaging.  Free delivery on replacement.
  2. Wrong Size: Return item unworn and undamaged with original labels and tags at your own expense. Delivery on replacement will be charged.
  3. Wrong Choice: Return item unworn and undamaged with original labels and tags and at your own expense. Delivery on replacement will be charged. (Carefully read the information on sizes and measurements before returning your Wacky Suit™ as you will find specific information about the length of the trousers and potentially shortening them.  Please contact us via returns@wackysuits.co.uk within 24 hours of delivery to arrange this and we’ll make sure that you will get a replacement very soon.